Shipping policy

SHIPPING POLICY

Thank you for shopping with Season & Thread. Please review the information below before placing your order.

SHIPPING DESTINATIONS

Available shipping destinations are displayed at checkout. If your address is not accepted, please contact saltandsolvibe@gmail.com before ordering.

SHIPPING ESTIMATES

For eligible U.S. orders, standard shipping estimates vary by the product’s fulfillment location:

• Products fulfilled from U.S. warehouses: approximately 2–5 business days.
• Products fulfilled from overseas warehouses: approximately 5–10 business days.

Please review the shipping information on each product page. These are estimates, not guaranteed delivery dates. Business days exclude weekends and holidays.

ORDER PROCESSING

Orders must be confirmed and prepared for shipment before carrier delivery begins. Please refer to any item-specific processing or delivery information displayed on the product page or at checkout.

If you need an item by a specific date, contact us before ordering so we can help you review the available information.

SHIPPING CHARGES

Applicable shipping charges are displayed at checkout before you complete your purchase. Any free-shipping promotion is subject to the conditions stated with that offer.

EXPEDITED SHIPPING

Expedited and overnight shipping are not currently available. Please do not assume an order will arrive within two or three days.

SEPARATE PACKAGES

Items may ship from different fulfillment locations and arrive in separate packages. Delivery dates and tracking information may differ for each package.

ORDER TRACKING

Tracking information will be provided when available after shipment. Please allow time for the carrier to scan the package and update its tracking records.

DELAYS & HOLIDAY ORDERS

Holiday demand, weather, carrier disruptions, and customs processing may affect delivery estimates.

Please order early for holidays and special occasions. Delivery before a holiday or event is not guaranteed unless expressly stated.

If we learn of a delay affecting your order, we will contact you with available information and any applicable options.

INCORRECT SHIPPING INFORMATION

Please check your shipping address before completing checkout, including apartment or unit numbers.

If you notice an error, email saltandsolvibe@gmail.com immediately with your order number and the correct address. We will try to assist, but address changes may not be possible after fulfillment begins.

MISSING, DAMAGED, OR UNDELIVERED PACKAGES

If your package is delayed, marked delivered but missing, or arrives damaged, contact saltandsolvibe@gmail.com with your order number and relevant details. Include photographs of damage when possible.

We will investigate with our fulfillment partner or carrier and work with you toward an appropriate resolution.

RETURNS

Please review our Return & Refund Policy for eligibility requirements and return instructions. Do not mail a return without prior authorization.

CONTACT US

Season & Thread
Email: saltandsolvibe@gmail.com
Website: https://seasonandthreadshop.com/

Nothing in this policy limits your rights under applicable consumer protection laws.